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CRM Magazine
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Conductor Launches Enterprise Agent Stack

1+ week, 2+ day ago  (167+ words) Conductor has launched Agent Stack, a suite of native large language model apps, developer infrastructure, and turnkey agents to help companies build, manage, and scale their visibility across artificial intelligence-driven search experiences. Conductor's Agent Stack helps companies deploy agentic workflows…...

CRM Magazine
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Convoso'Launches'Convoso for Salesforce'on Salesforce Agent Exchange

1+ day, 46+ min ago  (211+ words) With Convoso for Salesforce, outbound teams using Agentforce Sales benefit from improved speed-to-lead and productivity for outbound campaigns. .. Convoso Launches Convoso for Salesforce on Salesforce Agent Exchange Convoso, a provider of outbound contact center software, today launched Convoso for Salesforce…...

CRM Magazine
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3 CLogic Expands Voice AI Hub

2+ day, 15+ hour ago  (358+ words) 3 CLogic's latest updates to Voice AI Hub include new outbound voice AI agents, multimodal voice AI capabilities, and automated AI agent evaluations. 3 CLogic Expands Voice AI Hub 3 CLogic has expanded its Voice AI Hub with the introduction of outbound voice…...

CRM Magazine
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Adobe Redefines Its Customer Experience Orchestration Vision at Adobe Summit

1+ week, 1+ day ago  (189+ words) Adobe at its Adobe Summit in Las Vegas this week unveiled Adobe CX Enterprise, an end-to-end agentic artificial intelligence system to help companies manage their entire customer lifecycle, from acquiring and engaging prospects to driving conversion and lasting loyalty. CX…...

CRM Magazine
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Yelp Launches the New Yelp Assistant in Spring Release

1+ week, 1+ day ago  (307+ words) The new AI-powered Yelp Assistant works across every category on Yelp and helps consumers book, order, and schedule in one conversation. Yelp Launches the New Yelp Assistant in Spring Release Yelp launched its Spring Product Release with more than 35 new…...

CRM Magazine
destinationcrm. com > Webinars > 2433-Beyond-the-Hype-Operationalizing-AI-for-Real-CX-Business-Outcomes. htm

Beyond the Hype: Operationalizing AI for Real CX Business Outcomes

5+ day, 13+ hour ago  (55+ words) Destination CRM - How to embed AI into existing CX workflows across quality, performance, and workforce management - How to manage AI agents and human teams together as a unified hybrid workforce - Real-life examples of agentic and AI-powered solutions that leading brands…...

CRM Magazine
destinationcrm. com > Reportsand Research > 14561-%5b CCW%5d-Turn-insight-into-advantage-How-AI-memory-elevates-customer-experience. htm

[CCW] Turn insight into advantage: How AI memory elevates customer experience

3+ mon, 2+ week ago  (362+ words) No more 'start over' moments. CX gets smarter with AI memory Most customers still have to repeat themselves to customer service, and 82% say it happens often. That breakdown isn't a small inconvenience; it's a signal that today's CX systems forget,…...

CRM Magazine
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Modulate Unveils the Ensemble Listening Model

3+ mon, 1+ week ago  (482+ words) Modulate, a conversational voice intelligence company, today introduced the Ensemble Listening Model (ELM), a new approach to artificial intelligence. Modulate's new ELM, Velma 2. 0, combines spoken. .. Modulate Unveils the Ensemble Listening Model Modulate, a conversational voice intelligence company, today introduced the…...

CRM Magazine
destinationcrm. com > Reportsand Research > 14624-2025-Gartner%c2%ae-Voice-of-the-Customer-for-Conversational-AI-Platforms. htm

2025 Gartner Voice of the Customer for Conversational AI Platforms

2+ mon, 1+ week ago  (246+ words) Ni CE Cognigy Named the Only Customers' Choice for Conversational AI Platforms Ni CE Cognigy is the only vendor recognized as a Customers' Choice in the 2025 Gartner" Voice of the Customer for Conversational AI Platforms - a distinction based entirely on…...

CRM Magazine
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Canva Unveils Canva AI 2. 0

2+ week, 45+ min ago  (391+ words) Canva Code 2. 0, now with HTML importing, allowing users to bring any HTML file or AI-generated experience into Canva and edit it with Canva's visual editor, add forms that collect responses in Canva. .. Canva Unveils Canva AI 2. 0 Canva, a visual communication…...