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6+ hour, 9+ min ago (18+ words) Manager Makes A Rule That Really Backfires, So The Supervisor Makes Sure The Rule Gets Changed Back Immediately'TwistedSifter...
IT Expert Freaked Out Because His Computer Started Acting Weird, But Then He Found Out His Receptionist Was Behind The System Failure
3+ day, 21+ hour ago (1099+ words) Sometimes you can run around looking for the culprit only to find them nearby! This user shares how he almost thought his computer was being hacked until he figured out the issue! Check out the full story. This just happened…...
Man Replaced The Screen Of His Friend’s Laptop, But While He Was At The Office, He Tried To Help Two Older Employees Learn How To Use Excel
1+ week, 2+ day ago (471+ words) Technology and automation can save hours of manual work. In this story, an IT expert'was asked to replace a friend's broken laptop screen at their workplace. After fixing his friend's laptop, he tried helping two older employees with Excel automation....
ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment
1+ week, 1+ day ago (376+ words) Customers who call for tech support sometimes stretch the limits of patience. In this story, an'ISP employee received a call from a client complaining that their wi-fi wasn't working. He tried troubleshooting for several minutes, but eventually discovered that the…...
Man Volunteered To Standardize Decades Of Engineering Drawings, But He Was Determined To Figure Out Why Some Were Different From Others
1+ week, 2+ day ago (453+ words) Small quirks can have surprisingly long-lasting effects. In this story, a'man was tasked with standardizing thousands of CAD drawings across multiple manufacturing plants. He discovered that one series of drawings was flipped in a unique way, and no one knew…...
Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job
1+ week, 6+ day ago (460+ words) Being tech-illiterate can cost you. This tech support worker was helping some clients install simple software, but some of them couldn't understand the simple instructions. So they flew him 500 miles to do the job for them. This was from several…...
Client Agency Complained That None Of The Computers Could Log Into The System, But A Tech Support Worker Soon Found Out They Unplugged The Server
1+ week, 6+ day ago (340+ words) Some people haven't got a clue what they are doing when it comes to technology. In this story, a tech support worker received a call from a client complaining that none of the computers could log in to the system....
Computer Programmer Gets An Earful From A Past Client From 20+ Years Ago Because His Program Just Stopped Working, So They Insist He Should Fix It For Free
2+ week, 31+ min ago (764+ words) It's pretty flattering when something you built for your client or employer can still be used by them many years later. But in this story, this success wasn't meant to be flattering. Instead, a former customer called to complain. See…...
Tech Support Guy Got A Call About A “Possessed Keyboard” Typing On Its Own, But When He Got There, He Figured Out The Real Cause
2+ week, 10+ hour ago (305+ words) Technical problems can feel like a mystery for the tech unsavy. In this case, a caller actually said her keyboard seemed to be possessed. So, of course, someone had to go there check the situation. Let's see what the real…...
His Customer Thought They Were Too Important To Have Tech Issues, But This Representative Put Them In Their Place
2+ week, 2+ day ago (309+ words) Some people just think "no" applies to everyone except for them. How would you handle a customer that demanded special treatment? One guy recently told Reddit how exactly he shut a situation like this down. Here's what happened. Caller: When…...