2+ hour, 36+ min ago  (292+ words) The new system appeared to correct the original problem for a while, and it looked like the right call. Then the drift returned, worse than before, and the expense they had been trying to eliminate returned at a scale that…...

42+ min ago  (479+ words) Agentic AI represents the next phase of marketing performance, enabling organizations to connect insights, decisions, and execution across the customer experience. As customer journeys become more complex and expectations rise, enterprises need systems that can operate across data, content, and…...

3+ hour, 36+ min ago  (1589+ words) I've sat in enough risk meetings to know the sound a bad surprise makes before anyone names it. It usually starts with a pause. Then a throat gets cleared. Then someone says, "We may need to bring the CISO into…...

1+ week, 6+ day ago  (788+ words) How do you leverage AI for growth and transformation at UKG? So the richness of our data sets, and our long history with the frontline workforce, positions us well for AI driven workforce transformation." What are some examples? We use…...

10+ hour ago  (739+ words) Open AI and Anthropic are expanding their reach into professional services through joint ventures and acquisition talks, moving model providers closer to implementation roles traditionally held by systems integrators. Joint ventures tied to the two AI companies have held talks…...

1+ day, 4+ hour ago  (737+ words) Technology is evolving faster than the language we use to describe it. As a result, people are often talking past each other about what software, AI and automation are. These are treated as single categories when in reality they contain…...

22+ hour, 44+ min ago  (573+ words) Service Now has unveiled updates to its workflow management platform advancing its redefinition of itself as the "AI control tower for business reinvention" at its Knowledge customer event this week. All this ties in to the Service Now Action Fabric,…...

1+ day, 16+ hour ago  (630+ words) Having been involved in some of the most significant technology-driven business and cultural shifts over the past five decades, including the explosive growth of the internet and the rise of open source, there are parallels from the past that are…...

1+ day, 2+ hour ago  (1171+ words) Google's CEO says vibe coding makes programming "enjoyable" and "exciting again." Klarna's CEO prototypes products in 20 minutes instead of waiting two weeks. Collins Dictionary named "vibe coding" its Word of the Year for 2025. The message seems clear: AI has democratized…...

1+ day, 3+ hour ago  (1360+ words) Over the past few years, one question kept coming up as we updated these reports: As cloud platforms become more granular and autoscaling adoption increases, does resource efficiency improve? Going into this work, I didn't have a formal hypothesis about…...